Privacy Policy

1. Who we are

WebAnts Ltd (“WebAnts”, “we”, “us”, or “our”) is a web design and development agency registered in England and Wales. Our registered address is London, UK. We can be contacted at hello@webants.io or by telephone on +44 20 3983 9795.

We are the data controller for personal data collected through this website (webants.io) and in connection with our services. This policy explains what data we collect, why we collect it, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

2. Data we collect

We may collect and process the following categories of personal data:

• Contact and enquiry data: name, email address, telephone number, company name, and the content of messages submitted through our contact form or sent to us by email.
• Usage data: IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages, collected via cookies and analytics tools (see Section 6).
• Communications data: records of correspondence, meeting notes, and project-related communications.
• Client and billing data: name, email, business address, and payment information processed via our payment provider (we do not store card numbers).

3. Legal bases for processing

We process your personal data on the following legal bases:

• Contract performance: to fulfil services agreed with you as a client.
• Legitimate interests: to respond to enquiries, improve our website, and communicate about our services, where these interests are not overridden by your rights.
• Consent: for marketing emails and non-essential cookies, where you have opted in. You may withdraw consent at any time.
• Legal obligation: to comply with applicable law, including tax and financial record-keeping requirements.

4. How we use your data

We use the personal data we collect to:

• Respond to enquiries and provide our web design and development services.
• Manage client relationships, projects, and billing.
• Send service updates, invoices, and project communications.
• Improve our website, services, and marketing, using aggregated analytics data.
• Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5. Data sharing

We may share your data with:

• Service providers: email hosting, CRM, project management, and payment processing tools that process data on our behalf under data processing agreements.
• Professional advisors: accountants and legal advisors, under duties of confidentiality.
• Regulators and authorities: where required by law or to protect our legal rights.

Any third parties we engage are required to maintain appropriate technical and organisational security measures.

6. Cookies and analytics

This website uses cookies and similar tracking technologies. We use Google Analytics to understand how visitors interact with our website. Google Analytics data is anonymised and processed in accordance with Google’s privacy policy.

Essential cookies are required for the site to function and cannot be disabled. Analytics cookies are only set with your consent. You can manage cookie preferences at any time through your browser settings.

7. Data retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected:

• Enquiry data: up to 2 years from last contact.
• Client and billing data: 7 years to comply with HMRC record-keeping requirements.
• Analytics data: 26 months (Google Analytics default).

8. International transfers

Some of our service providers operate outside the UK or EEA. Where personal data is transferred internationally, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions) to protect your data to the same standard as required by UK GDPR.

9. Your rights

Under UK GDPR, you have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: ask us to correct inaccurate or incomplete data.
• Erasure: request deletion of your data, subject to legal retention obligations.
• Restriction: ask us to limit how we process your data in certain circumstances.
• Portability: receive your data in a structured, machine-readable format.
• Object: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@webants.io. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) ↗.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Access to personal data is restricted to authorised personnel only.

11. Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

12. Contact us

For any questions about this privacy policy or how we handle your data, please contact us at: