(Booking Systems)
Booking websites that
fill your calendar
automatically.
WebAnts is a London web development agency specialising in custom booking system websites. From appointment scheduling and class bookings to facility reservations and event ticketing, with Stripe payments and SMS reminders built in.
Get a free quote
3 wks
Typical booking site delivery
99.9%
No-show reduction with SMS reminders
4.9★
Rated on Google & Clutch
£0
Prepayment required
(What we build)
Eight booking services,
one integrated platform.
01
Appointment Scheduling Systems
Custom booking flows for service businesses, clinics, salons, coaches, and consultants. Real-time availability, buffer times, staff calendars, and automated confirmation emails.
02
Class & Course Booking Platforms
Capacity-controlled class booking for gyms, studios, and training providers. Waitlists, recurring class schedules, block-booking passes, and participant management.
03
Facility & Room Reservations
Hourly or daily booking for meeting rooms, sports courts, co-working spaces, and studios. Calendar views, deposit collection, and occupancy reporting.
04
Event Ticketing Systems
Ticket sales with seat selection, QR code generation, and door check-in. Multiple ticket tiers, discount codes, and attendee email management.
05
Stripe Payment Integration
Card payments, deposits, full prepayment, and refund flows, all handled through Stripe. Apple Pay, Google Pay, and recurring subscription billing supported.
06
SMS & Email Reminders
Automated confirmation, reminder, and follow-up messages via Twilio SMS and transactional email (Resend/SendGrid). Dramatically reduces no-shows and cancellations.
07
Multi-location & Staff Management
Manage bookings across multiple branches, assign staff members to services, and let customers choose their preferred location and practitioner.
08
Admin Dashboard & Reporting
Full booking management dashboard, calendar view, daily/weekly schedules, revenue reports, cancellation tracking, and CRM-style customer history.
(How we work)
Four phases.
No surprises.
Discovery
A free 30-min call to map your booking logic, services, staff, locations, and payment model. Flat written quote the same day.
Design
Figma designs for the booking flow, confirmation screens, and admin dashboard. You approve every screen before we write a line of code.
Build & Integrate
Custom booking engine, Stripe payments, SMS/email reminders, and admin tools built on staging. Full QA before launch.
Launch & Handover
Go-live support, staff training on the admin dashboard, and an optional ongoing maintenance plan.
(What you receive)
Everything included.
No hidden extras.
- Custom booking engine
- Figma design files
- Stripe payment integration
- SMS & email reminder system
- Admin calendar & dashboard
- Multi-staff / multi-location support
- Customer booking history
- Two weeks post-launch support
(Toolkit)
(Who we help)
Built for any service business
that needs bookings managed online.
Clinics & Healthcare
GPs, physios, dentists, opticians
Beauty & Wellness
Salons, spas, tattoo studios, therapists
Fitness & Sport
Gyms, yoga studios, personal trainers
Education & Coaching
Tutors, coaches, driving instructors
Hospitality
Restaurants, hotels, venue hire
Professional Services
Solicitors, accountants, consultants
Facilities & Venues
Meeting rooms, sports courts, studios
Events
Workshops, classes, conferences
Pet & Animal Services
Vets, groomers, dog walkers
“WebAnts built something better than I’d ever imagined, shipped faster than any agency I’ve worked with.”
LaTisha Ebanks
Marketing Director, North Pointe Marketing
(FAQ)
Common questions about
booking system development.
Do you build custom booking systems or integrate third-party tools?
Both, depending on your needs and budget. For straightforward appointment scheduling, we often integrate and customise Cal.com, Calendly, or Acuity, saving build time. For complex multi-location, multi-service, or subscription booking flows, we build a bespoke system on Next.js and PostgreSQL. We recommend the right approach during the free discovery call.
Can customers pay a deposit or the full amount at booking?
Yes. We configure Stripe to collect a deposit (fixed amount or percentage), the full payment upfront, or no payment at booking with a separate invoice. We also handle refund flows, partial refunds for cancellations within policy, and subscription billing for membership-based bookings.
How do SMS reminders work?
We use Twilio to send automated SMS at configurable intervals, typically 24 hours and 2 hours before the appointment. You control the message templates, timing, and opt-out handling from the admin dashboard. Transactional email reminders run in parallel via Resend or SendGrid.
Can you integrate with my existing calendar (Google Calendar, Outlook)?
Yes. Two-way sync with Google Calendar and Microsoft Outlook is standard. When a booking is made, the event appears in the staff member's calendar immediately. Cancellations and reschedules sync automatically, preventing double-bookings.
How much does a booking website cost?
A straightforward appointment booking website using an integrated tool starts from around £3,500. A fully custom multi-location booking platform with Stripe payments and SMS reminders typically costs £8,000–£20,000. Complex systems with ticketing, waitlists, and subscription passes start from £15,000. Flat quote after a free discovery call.
Can the booking system handle high-demand drops (e.g. ticket releases)?
Yes. We build with optimistic concurrency control and database-level locking to prevent double-bookings during simultaneous reservation attempts, critical for popular class releases or ticket drops. Load testing is included before go-live for high-traffic scenarios.
Ready to fill your calendar automatically? →
Free 30-min discovery call. Flat quote. No prepayment.
WebAnts is a London booking system website development agency. We build custom appointment scheduling websites, class booking platforms, facility reservation systems, and event ticketing websites with Stripe payments and SMS reminders. Based in London, serving clients across the UK and worldwide. 4.9★ rated on Google and Clutch.